MGT-318: Public Information in All-Hazards Incident

This course examines the role of public information in Weapons of Mass Destruction (WMD), terrorist, and all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident    managers, and public information officers are prepared to communicate with the public through traditional and social media. This course focuses on the role of public information in WMD, terrorism, or all-hazards incident management; the information needs of the press and public in a crisis; and strategies for planning, conducting, and managing the crisis public information effort. The intended audience is the individuals within a jurisdiction whose duties may require them to interface with news media during their community’s response to a WMD, terrorism, or all-hazards incident. Course participants who would benefit from this training include a jurisdiction’s key elected officials, public information officers, key department heads, key public health and medical personnel, first responders, and emergency management officials from both the public and private sectors.